doremi Casino & Sportsbook Service Notice

A user in Jakarta opens their browser, navigates to doremi.bet, and logs into their account to check available live-dealer tables and upcoming Liga 1 matches. Our platform serves account holders in supported jurisdictions, but access is conditional—each user is responsible for confirming that their access and use comply with the laws of their own location.

This legal notice outlines the jurisdictional scope of our doremi service, explains who may use our platform, describes our data handling practices, and clarifies our liability limitations. We encourage all prospective and current users to read this notice carefully. The notice applies equally whether you access doremi via desktop browser or mobile device, whether you are trading from Surabaya, Bandung, Medan, Semarang, or another location, and regardless of which payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) you use.

Our doremi service is available only where local law permits. We do not offer gambling, sportsbook, or casino services in any jurisdiction where such activities are prohibited. Users are entirely responsible for verifying the legality of doremi access in their jurisdiction before opening an account or depositing funds.

Service Availability and Jurisdiction Notice

Geographic Scope of doremi Services

We at doremi provide online gaming and sportsbook services available in select jurisdictions where applicable law permits such services. We do not knowingly offer doremi to users in jurisdictions where online wagering, casino gaming, or betting activities are prohibited or restricted. Our platform is not available everywhere, and it is not available universally within Indonesia or any other single country.

The fact that a user can technically access doremi from a particular geographic location does not mean our services are legally available in that location. We make no representation regarding the legality or permissibility of our service in any specific jurisdiction. Users bear sole responsibility for verifying that access to and use of doremi complies with the laws, regulations, and ordinances of their own jurisdiction before creating an account or depositing funds.

User Eligibility and Account Responsibility

To open a doremi account, you must be of legal age in your jurisdiction (typically 18 or older) and be legally permitted to participate in online gaming or sportsbook activities under your local law. By creating an account on doremi, you represent and warrant that you meet these conditions. You are solely responsible for ensuring that your use of our platform does not violate any law, regulation, or court order applicable to you.

We reserve the right to deny service, suspend accounts, or refuse transactions if we become aware that a user is accessing doremi from a prohibited jurisdiction or that their account activity violates applicable law. We also reserve the right to require users to confirm their jurisdiction of residence or account location at any time.

Our doremi Data Protection and Privacy Practices

We at doremi collect and process personal data in accordance with applicable privacy and data-protection regulations. When you open a doremi account, we collect your name, email address, phone number, identity details, and financial information. We use this data for account management, regulatory compliance, and fraud prevention.

Your personal data is encrypted and stored securely. We do not sell your data to third parties. We share your information only when legally required—for example, with financial institutions to process deposits and withdrawals, or with regulatory authorities in response to lawful requests. We maintain detailed records of your account activity, transactions, and communications for at least 12 months and longer if required by law.

For full details on our data practices, please refer to our privacy policyIf you have questions about how we handle your personal information, our multilingual support team is available via live chat or email.

Limitation of Liability

We at doremi provide our platform and services on an "as is" basis. We make no warranty, express or implied, regarding the uninterrupted operation, availability, accuracy, or fitness of doremi for any particular purpose. We are not liable for any damages, losses, or costs arising from your use of our platform, including but not limited to losses from game outcomes, market movements, technical failures, or unauthorized account access.

To the maximum extent permitted by applicable law, our liability to you is limited to the amount of your account balance at the time a claim arises. We are not liable for indirect, incidental, special, consequential, or punitive damages. This limitation applies even if we have been advised of the possibility of such damages.

Compliance, Dispute Resolution, and Contact Information

Anti-Money-Laundering and Know-Your-Customer Compliance

We at doremi comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We require identity verification before permitting deposits or withdrawals. We monitor account activity for patterns consistent with money laundering or fraud. If we detect suspicious activity, we may freeze your account, request additional documentation, or report the activity to relevant authorities as required by law.

We reserve the right to refuse service to users who do not provide complete and accurate information or who are unwilling to submit to verification. We also reserve the right to close accounts if we detect unauthorized or fraudulent use.

Dispute Resolution and Regulatory Contact

If you have a dispute regarding your doremi account, game outcome, or settlement, contact our support team first. We investigate all disputes and respond with our findings within 48 hours. If you remain unsatisfied, you may escalate to our compliance team; we review escalations within 5 business days. We maintain detailed records of all disputes and outcomes.

We undertake to resolve disputes fairly and transparently. However, if we cannot reach agreement through internal channels, your remedies may be limited depending on your jurisdiction. Some jurisdictions permit external dispute resolution through government gaming authorities or arbitration bodies; if you are in such a jurisdiction, you may pursue those channels. Contact our support team for information about external resolution options available to you.

Contact Information for Legal and Compliance Inquiries

For questions about this legal notice, our privacy practices, or compliance matters, contact our doremi legal and compliance team:

• Email: [email protected]
• Live chat: Available in English and Indonesian during business hours (via doremi.bet account dashboard)
• Mailing address: Contact our support team via the account dashboard for a physical mailing address if required

We respond to legal and compliance inquiries within 5 business days. If your inquiry relates to a specific account dispute, personal data request, or regulatory matter, please include relevant details—account number, transaction ID, date of issue—to help us process your request efficiently.

No License or Regulatory Endorsement

This legal notice does not constitute a claim that doremi is licensed, regulated, or endorsed by any government body, gaming authority, or financial regulator. We operate according to the laws of the jurisdictions in which we provide service; we make no representations about licensing status in any specific jurisdiction. We encourage users to research gaming regulations in their own jurisdiction before using doremi.

If you have questions about the legal status of doremi in your jurisdiction, contact the relevant regulatory authority in your area. We are happy to provide additional information to regulatory authorities upon request, but we cannot provide legal or regulatory advice to users. If you require such advice, we recommend consulting a local attorney familiar with gaming law in your jurisdiction.